The following information provides you with some general guidelines for the time required by the certification office to respond to inquires and certification applications.

During our non-peak season, the months of October through April, the timelines for response to e-mail inquiries and applications for certification are as follows:

• E-mails are generally responded to within 5 to 7 business days. Our e-mail address is: teacher.cert@ct.gov.
  
  
• Applications are reviewed in the order they are received and within 4 to 6 weeks from the date of receipt in our office.
  
  
• Once applications are reviewed, if additional credentials are needed, applicants are contacted in writing.
  
  
• Each time additional credentials are submitted, a new credential evaluation requires an additional 3 to 4 weeks.
  
  
• Once the credential review process is completed, approximately 3 to 4 weeks should be allowed for processing certificates from the date the certificate is issued to the date when the certificate is mailed.

Please note that during peak season, the months of May through September, certification processing timelines may be double those indicated above.